Written by: Christine Marah
Recruitment
Overview
One of the key aspects in any
organization is its employees.
Generally, employees are hired through the human resource department or by
a recruiter. Recruitment is known as the
procedure of elimination in hiring the best applicant to fit the job
description (Jackson &
Mathis, p. 178). Recruiters should be viewed as a win-win to both the
organization and the potential employee.
For the organization, the role of the recruiter is to search for the
best applicant based on the job description.
For the potential employee, the recruiter is placing them in an
organization based on their qualifications that match the job description. A crucial function in human resource management is the recruitment
process (Pfieffelmann, Wagner, & Libkuman, 2010).
Using the job description, recruiters look for applicants
that best fit the position; further, recruiters need to avoid any possible
discrimination (O'Malley, 2011). This
means recruiters need to set aside the applicants’ gender, status, religion,
age, race and disability and focus on how applicants carry oneself during the interviewing process and how relative
their previous work experience to the job description (O'Malley, 2011). In order for an applicant to meet
all the job requirements, they must fulfill the knowledge, skills, and abilities
based on the job description and qualifications (Jackson & Mathis, p. 136). The knowledge, skills, and abilities include
previous work experience, education, personal, physical, mental, and work
performance requirements (Jackson & Mathis, p. 136). Every job description
has different job qualifications. A
study was conducted in the healthcare field, and based on the results it found
that the employees in management roles did not contain the proper knowledge,
skills, and abilities to perform the job to the fullest (Behling, Haefner,
& Stowe 2011). Some recruiters may
not realize that they are practicing discrimination. When a recruiter is hired by an organization,
usually the organization will provide the recruiter with guidelines for finding
the best applicant (Wheeler, 2004). The
guidelines that the organization provides to the recruiter can range from an
average age to a particular religion the applicant must be.
Perception
Recruiters can be viewed as a sales representative. A recruiter is going to try to sell the
organization to the potential applicant.
Also, if the potential applicant has any interest in the organization,
they will also try to sell themselves during the interview. Majority of the recruiters are paid a fee
equivalent to a percentage of the applicants’ salary, if the organization
decides to hire the applicant. Some, but
not all recruiters will only have the mindset of the commission they will
receive if the organization hires the applicant (Wheeler 2004). So, the recruiters may tell the applicants
what want they want to hear, or tell a little white lie and make promises that
they know will be broken by the organization (Wheeler 2004). Unfortunately, if the applicant is
dissatisfied with the organization because of the false advertisement from the
recruiter, this will leave a poor reflection on the organization.
Recruiting may affect the
applicant’s personal life (Pfieffelmann et al., 2010). Recruiting affects an applicant’s personal
life because the job that they are interviewing for may become their primary
source of income. Not only does it
affect their income and how they are living their lives but also the level of
stress the job includes. If the job has
a high level of stress, the employee can be more prone to health issues. Ultimately, the applicant’s final decision
depends on how well the recruiter represented the organization (Pfieffelmann et
al., 2010). We may not realize but
everyone, even organizations are signaling on a daily basis (Karasek &
Bryant 2012). Applicants signal
themselves during an interview because it is the way they communicate,
cooperate, and carry themselves (Karasek & Bryant 2012). The way that an organization signals is
through recruiting and advertisements (Karasek & Bryant 2012).
For example, if an organization is not widely
known or their website is not incorporated user friendly, the applicant will
have little to no knowledge about the organization in which they rely on the
information received from the recruiter (Pfieffelmann et al., 2010). This is an example of signaling theory
because the applicant has little to no knowledge about the organization and
they will rely on the information received from the recruiter to make one of
the most important decisions they will have to make (Pfieffelmann et al.,
2010).
Employee Well-being
During the hard economic times, organizations had a one track
mind; do whatever it takes to keep the organization alive. This not only happens during economic hard
times, but it also happens during employee shortages. When organizations have this mindset, the
well-being of employees is not taken into consideration. For example, Africa has a shortage of nurses
due to the high numbers of individuals with contagious diseases (Oulton
2001). Since Africa has a shortage of
nurses and a bad reputation caused by the rapid spread of the contagious
diseases, Africa recruits for nurses all over the nation (Oulton 2001). Expatriate nurses that work in Africa should
start off with a reasonable salary because of the high risk environment they
are entering, but unfortunately that is not the case (Oulton 2001). The transformation of moving from your home
country to a foreign country is not an easy adjustment. The organization that I work for as a human
resource assistant is an international corporation, whose headquarters is based
out of Barcelona, Spain. Working as a
human resource assistant, I see firsthand the struggles that the expatriates
face with their big move to the United States.
The expatriates struggle with the adjustments of the United States’
standard of living, applying for citizenship, building their credit etc.
Whether an employee is an expatriate or a citizen of the country that they are
working in, each employee should be treated equally from pay to employee
performance (Oulton 2001). It would be ethical for employees that
are currently working for an organization that has a shortage of employees to
treat all the new hires equally. If
employees, especially expatriates are not being treated equally in the
workforce, it is only natural for their personal well-being to decline.
Conclusion
As mentioned before, employees are one of the key aspects of an
organization. In order for an employee
to perform their best, each employee should have majority of the
qualifications. If an employee lacks particular
job qualifications they will end up having low performance scores which will
ultimately reflect poorly upon the organization. Making sure an applicant is suitable for the
job will always be a result of how well the recruiter performed their job.
References
Behling, R. J., Haefner, J., & Stowe, M. (2011). Required Knowledge,
Skills and Abilities from Healthcare Clinical Managers’ Perspectives. Academy of Health Care Management Journal, 7.2, 41.
http://go.galegroup.com.huaryu.kl.oakland.edu/ps/i.do?id=GALE|A263157554&v=2.1&u=lom_oaklandu&it=r&p=ITOF&sw=w
Jackson,
H. J., & Mathis, L. R. (2009). Human Resource Management, 13th
Edition. South
Western: Cengage Learning.
Karasek, Ray; Bryant, Phil (2012). Signaling Theory: Past, Present,
and Future. Academy of Strategic
Management
Journal, Vol. 11 (1), 9.
Moench, E.
(2009). The Business of Recruitment. Applied
Clinical Trails, Vol. 18 (3), 8-10.
O'Malley, J.
(2011). Avoiding Discrimination Pitfalls when Recruiting. Accountancy Ireland, Vol. 43 (5),
Oulton, J.A.
(2001). At Issue: Ethical Recruitment. International Nursing Review, Vol. 48
(2), 78.
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Pfieffelmann,
B., Wagner, H. S., & Libkuman, T. (2010). Recruiting on Corporate Web
Sites: Perceptions
of fit and attraction.
International Journal of Selection and Assessment, Vol. 18 (1), 1-8.
Wheeler, K.
(2004). The Ethics of Recruiting. ERE
Media, Inc. http://www.ere.net/2004/04/21/the-
ethics-of-recruiting/
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